Contact Information
We're here to help with any questions, concerns, or feedback you may have. Whether you need assistance with an order, product information, or just want to get in touch, our team at Emberlane Living is ready to assist you.
Customer Service
Email: support@emberlaneliving.com
For order inquiries, product questions, returns, or general assistance, email us anytime. We respond to all emails within 24-48 hours during business days.
Phone: +44 7853 785319
Speak directly with our customer service team during business hours for immediate assistance.
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT
We're closed on weekends and UK public holidays. Messages received outside business hours will be answered on the next business day.
What We Can Help With
Our customer service team is available to assist you with:
- Order status and tracking information
- Product details, sizing, and specifications
- Returns and refunds
- Shipping questions and delivery issues
- Payment and billing inquiries
- Product recommendations and styling advice
- Website technical support
- General questions about Emberlane Living
Response Times
We aim to respond to all customer inquiries as quickly as possible. Email inquiries are typically answered within 24-48 hours during business days. Phone calls during business hours are answered immediately by our team.
During busy periods such as holidays and sales events, response times may be slightly longer. We appreciate your patience and will get back to you as soon as possible.
Company Details
Company Name: Venti Brands LTD
Company Number: 16511561
Registered Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Correspondence Address
For written correspondence, please send mail to:
Emberlane Living
Venti Brands LTD
71-75 Shelton Street
London WC2H 9JQ
United Kingdom
Connect With Us
Stay updated on new arrivals, design inspiration, and exclusive offers by following us on social media. We love seeing how you style our pieces in your home—tag us to be featured!
Feedback and Suggestions
We value your feedback and are always looking to improve. If you have suggestions, comments, or ideas about how we can serve you better, please don't hesitate to reach out. Your input helps us create a better shopping experience for all our customers.
Business Inquiries
For wholesale, partnership, or media inquiries, please contact us at support@emberlaneliving.com with "Business Inquiry" in the subject line.
Thank you for choosing Emberlane Living. We look forward to hearing from you!
